Effective Date: 24/04/2024

1. Introduction Eyesop.com is committed to protecting the privacy and security of our users' data. This Privacy Policy outlines the types of information we collect from our users, how we use it, the measures we take to protect it, and your rights in relation to your personal data.

2. Information We Collect

• Personal Information: We collect personal information such as your name, email address, and contact details when you register for our services or interact with our site.
• Technical Information: We collect non-personal information including your IP address, browser type, and usage data to improve website functionality and user experience.
• Cookies: Our website uses cookies to enhance site navigation, analyze site usage, and assist in our marketing efforts. For more detailed information, please see our Cookie Policy . 

3. How We Use Your Information

• To provide and maintain our services;
• To improve and personalize your experience on our website;
• To communicate with you about your account and our services;
• To conduct research and analysis to better understand your needs and provide better services;
• For customer support and to respond to your inquiries;
• For security purposes, to protect our site and users from fraud and abuse.

4. Sharing of Your Information We do not sell or rent personal information to third parties. We may share information with trusted partners who assist us in operating our website and conducting our business, under confidentiality agreements. These companies are authorized to use your personal information only as necessary to provide these services to us.

5. Data Security We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. Despite these measures, the transmission of information via the internet is not completely secure and we cannot guarantee the security of your data transmitted to our site.

6. Retention of Your Information We retain your personal information for as long as necessary to provide you with our services, or for other essential purposes such as complying with legal obligations, resolving disputes, and enforcing our policies.

7. Your Rights You have the right to:

• Access and receive a copy of your personal data we hold;
• Request correction of any incorrect data;
• Request deletion of your data under certain circumstances;
• Object to processing or restrict processing of your data;
• Request the transfer of your data to another service provider.

8. Children’s Privacy Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information from our files as soon as possible.

9. Changes to Our Privacy Policy We may update this policy from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

10. Contact Us If you have any questions or concerns about our privacy practices, please contact us at [email protected].